Whether your goal is to customise the system to deliver higher guest satisfaction, or to increase the revenues on the system there is no substitute for having reliable, easy to access statistical information available to you. Almost every on-screen action initiated by a guest is captured by Neos iTV's sophisticated logging system:

How many guests watch films?
Which genres are most popular?
How long does a guest watch a film before they pause or stop it?
What proportion of guests buying HSIA also access the Internet on the guestroom TV?

All these questions are easy to answer with Neos iTV's statistical reporting. Reports can be created on-line, or routine reports run at specified intervals to cover regularly requested information. It is even possible for you to integrate the results with information from the Hotel's Property Management System to analyse the business performance of the system by other characteristics of the guest's stay, such as room service revenue or total guest spend.