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The first Irish hotel to offer its guests a fully interactive,
in-room, multi-media system
January 2003: NeosTV is now made available to all guests at
The Clarence. The hotel has now completed the installation of this revolutionary
in-room entertainment experience, keeping arguably Dublin's only Deluxe boutique
hotel at the cutting edge of technology and guest services.
Neos Interactive, a leading provider of digital entertainment
systems, was selected by The Clarence to design an offering that exceeded
guests' expectations. NeosTV is a digital, interactive information and entertainment
system that delivers true digital cinema-on-demand with DVD functionality
and high-speed internet access through television screens. It also offers
electronic guest services, web radio, music on-demand and other real time
interactive services.
And there is an Irish connection to the Neos technology too.
Originally invented at Trinity College, Dublin, this TCD/Neos technology has
already been very successful in other international 5* hotels including The
Lanesborough, The Dorchester and Mandarin Oriental in London and is now 'coming
home' to Dublin, with The Clarence collaboration.
NeosTV at The Clarence offers the guest all of the following
features, using new state-of-the art flat-screen TV, remote control, wireless
keyboard and CD/DVD player with disc drive:
| TV |
Irish & UK, international, entertainment, sport and
news channels. |
| Films |
Monthly new releases (available at the same time as airlines)
and other film genre. |
| Music |
4500 tracks and a comprehensive selection of all music categories. |
| Radio |
Extensive and comprehensive list of local and international
radio stations. |
| Internet Access |
Full access to the worldwide web. |
| Email Access |
For companies with 'POP3' email access, outgoing mail or
Internet based email. |
| CD/DVD Player |
Disc drive to play both CD or DVD for guest's personal
use. |
| World Clock |
Alarm Clock that can be self-programmed. |
| Guest Services |
Complete hotel directory, messages services and guest bill
viewing. |
Connectivity is high-speed and twice that of home-based broadband
also facilitating laptop hook-up. The Clarence receives a further unique service
from NeosTV with a link to the hotel's property management system, allowing
for guest personalisation and customisation.
Robert van Eerde, General Manager of The Clarence, said, 'What
guests can now have as an additional service in their bedroom at The Clarence
will set the entertainment and technology standard in Ireland for De-Luxe
hotels. A Clarence guest demands the highest quality entertainment and technology
available today and in the future. This is only the initial platform from
which NeosTV and The Clarence will develop and enhance additional guest services,
using the latest software.
The Clarence is delighted to work with Neos to achieve our
vision, and to deliver the personalised and customised content That precisely
meets the expressed needs, wants and aspirations of our highly individual
guests.'
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