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London's Dorchester Hotel wins Best Service Application of technology in
the UK
November 2nd 2004 - London, UK -- Neos Interactive today joined hospitality
industry leaders in acclaiming the success of The Dorchester Hotel, London
in winning what is described as an "Oscar" at the British Computer Society's
2004 Business Achievements Awards, presented at a prestigious ceremony in
London last month.
The British Computer Society Business Achievements Awards recognise "the
key contribution made by the IT profession to economic prosperity, business
efficiency and public services". The Dorchester Hotel was named best service
organisation for its "In Room Technology Service" project, because of the
originality of its approach, the reliability and profitability of its results,
and the level of usage of its systems. Medallists in this category included
companies carrying out technology projects on behalf of the UK leading supermarkets
chain Tesco, and British Telecom.
Commenting on the award, Luke Mellors, The Dorchester's Head of Information
Technology said:
"The purpose of our project was to create an In Room Technology Services
platform for hotel guests that would be unrivalled anywhere in the world -
to create an environment that would give travellers the best in technology
infrastructure and equipment so they could experience the very best in entertainment
and business related applications. Our goal was simply to improve our guest
service, and being recognised by the BCS for having achieved this gives the
process, our design and the effort of many good people the credit they all
deserve."
In extending his congratulations to The Dorchester, Tassos Kazinos, Chief
Executive of Neos Interactive Limited, who supplied the technology systems
commissioned by The Dorchester said:
"In 2001 the Dorchester set out to change the landscape of the hotel
industry by investing in an up-to-date, multi functional system that would
change the perception that the Hotel industry does not understand, or seek
to meet the technical challenges of its guests. They found Neos, and together
we have created an unrivalled suite of systems to fulfil the entertainment
and business needs of today's frequent travellers. The Dorchester's greatest
achievement may yet be to have changed the way hotels will have to think about
their responsibility to provide as much for the technology needs of their
guests as for their subsistence and rest."
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